Never worry about WordPress issues again.
Weekly file and database backups stored in a cloud based, secure and off-site location.
Latest WordPress, theme and plugin updates installed safely and tested for compatibility.
MALWARE & SECURITY
Full protection against malware and viruses. Security issues resolved immediately.
24/7 monitoring and scanning for malware, website downtime, blacklisting, site speed and more.
Monthly reports covering all the activity on your website including updates, security threats, downtime and more.
SUPPORT & CONSULTATION
Get quality answers and advice on your site, and unmatched support for any WordPress issues.
Here’s what you need to know.
WordPress Security and Malware
I perform a full security audit on your site and then keep it secure using the best hardening techniques. In the unlikely event it does get infected, I’ll be notified right away and have it cleaned within a few hours at most. I understand and take care of the many sides and implications of WordPress security and infections including hosting server security, plugin and theme vulnerabilities, database security, SEO side effects and more.
Backup and Restoration
Weekly backups are taken to an offsite location in the cloud, so we don’t lose them if your server goes up in smoke. You’ll also have full access to your backups at any time. With access to weekly backups of your files and database, your site will be restored in no time in case of a critical server problem, a malicious attack that we can’t recover from, theme or plugin update issues or even if you accidentally delete or lose your data.
Not having up to date plugins, themes and WordPress core are the biggest cause for hacked sites. By updating everything for you at least once a month, and installing any critical security patches right away, your site stays secure and up to date. Occasionally when updates are performed, different plugins or pieces of the WordPress site become incompatible and broken. I test for compatibility issues in your theme files and plugins, and ensure these are resolved so your site stays functional.
Site Monitoring and Surveillance
I keep a constant watch over your site with daily malware scanning, 24/7 site uptime and error monitoring, blacklist monitoring and more. You’ll be the first to know when something goes wrong and we’ll have the system in place to resolve issues fast.
I’ll send you reports detailing all the activity on your site including updates, security threats, issues resolved, uptime statistics, site speed, improvement recommendations and more.
Site Speed & Search Engine Optimisation
Site speed is critical to user experience for those visiting your site, and it’s also an important factor for search engine ranking. I’ll monitor your site speed regularly, help you speed things up and keep them that way. If search engine optimisation is important to you, I can do an SEO analysis on your site to check for critical issues and make suggestions for changes needed in order to improve search ranking.
Support & Consultation
I specialise in helping digital agencies and other web professionals create and manage amazing solutions with WordPress. Whether you need advice on the best solution to a problem or requirement, or some help troubleshooting an issue related to your WordPress website I’m more than happy to help at any time.
Please note: Support requests relating to site re-design, content management, and other single support requests that require more than an hour to action are not included in the standard maintenance service, but instead will be charged at a discounted hourly rate and can be quoted based on the request.